Returns and Refunds Policy

At Pakbest LLC, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, please review our return and refund policy below.

1. Return Eligibility

To be eligible for a return, your item must meet the following conditions:

  • The item must be unused, in its original packaging, and in the same condition as received.
  • Returns must be requested within 4 days of the delivery date.
  • Proof of purchase (receipt or order confirmation) is required.

Certain products, such as perishable goods, custom-made items, and final sale products, may not be eligible for return.

2. How to Initiate a Return

To start a return, please follow these steps:

  1. Contact Us: Email Contact@pakbestllc.com with your order details and reason for return.
  2. Approval & Instructions: If your return is approved, we will provide you with return shipping instructions.
  3. Ship the Item: Return the product using a trackable shipping method. The return shipping cost is the customer’s responsibility unless the return is due to a defective or incorrect item.

3. Refund Process

Once we receive and inspect your return, we will process your refund:

  • Approved refunds will be credited to the original payment method within 3 days.
  • Shipping costs are non-refundable.
  • If your return is rejected, we will notify you with the reason.

4. Exchanges

If you received a defective or incorrect item, we offer free exchanges. Please contact us within 2 days of receiving your order to arrange a replacement.

5. Non-Returnable Items

Certain items cannot be returned, including:

  • Gift cards
  • Clearance or final sale items
  • Personalized or custom-made products

6. Late or Missing Refunds

If you haven’t received a refund within the expected timeframe:

  • Check your bank or payment provider.
  • Contact your credit card company; it may take some time before your refund is officially posted.
  • If the issue persists, reach out to us at [Insert Email].

7. Contact Us

For any questions regarding our Returns and Refunds Policy, contact us at:

📧 Email: Contact@pakbestllc.com
🏢 Address: 7901 4th ST N STE 5760 ST Petersburg, Florida, US